Privacy Policy

tooo.booking is operated by Tooo LLC. Businesses use it to take appointments; their clients use it to book those appointments. This page covers both.

What we collect

From people who book: your name, email address, phone number if you give one, and whatever the business asks on its own booking form — for a moving company that might be two addresses and a floor number, for a driving school the address where the instructor picks you up. We keep the appointments you book and any notes you add. If you pay online, the card details go straight to our payment processor; we store only the last four digits and a token we cannot turn back into a card number.

From businesses: the account owner’s name and email, the business’s own details, and what staff do in the admin (we log who changed prices, issued refunds, or exported data — that log is how disputes get settled).

Text messages

If you tick the box when booking, the business you booked with can text you about that appointment. The box is never ticked for you, and you can book without ticking it. The wording you agree to is:

Text me appointment, class, membership and form notices from [the business]. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help.

There are three kinds and no others. Bookings: a confirmation, a reminder before the appointment or class, a notice if it moves or is cancelled, or word that a waitlist spot opened. Memberships, if you hold one: renewal coming up, renewal receipt, a payment that failed, or a price change — each of those carries a link to cancel. And a request to sign a waiver or form before your visit.

We do not send marketing or promotional texts, and we do not send verification codes by text — where a code is needed, for example when a parent confirms who they are before signing a waiver for a child, it goes to their email address instead.

No mobile information will be sold or shared with third parties, affiliates, or lead generators for marketing or promotional purposes. Text messaging originator opt-in data and consent are excluded from all other data sharing described on this page, and are never shared with any third party. Your phone number goes only to the messaging provider that delivers the message on our behalf, and to no one else.

Reply STOP to any message to stop them. We turn texting off for that number the moment we receive it — no reply needed from you, and it takes effect for every business you have booked with on this platform. Reply HELP for help, or email [email protected]. Message frequency depends on how often you book. Message and data rates may apply.

Who else sees your information

The business you booked with sees what you gave them. Other businesses on the platform do not — each one’s data is walled off from the others at the database level.

Beyond that we share data only with the providers that make the service work: a payment processor, an email sender, a messaging provider, and the company that hosts our servers. Each gets only what it needs to do its job. We do not sell your information, and we do not share it for anyone else’s advertising.

How long we keep it

Appointments and receipts stay as long as the business keeps its account, because both sides may need the record. Signed waivers and consent forms are kept for at least three years — that is what makes them worth anything if they are ever questioned. You can ask us to delete your details at [email protected]; we will, except where we are required to keep a financial or signed record.

Children

The platform is not for children to use on their own. Where a business books someone under 18, we ask a parent or guardian to confirm and sign separately, using their own email address and a one-time code.

Changes and contact

If we change something that matters, we will change the date at the top and, where it affects you directly, tell you. Questions: [email protected].